Frequently Asked Questions (FAQ)

1. How can I order a transfer from Gdańsk airport?  

To order a transfer, simply contact us via text message, WhatsApp or fill out the booking form on our website. Please provide us with details about the date, time, pickup location and destination, as well as the number of passengers.

2. What payment methods are available?  

We accept payments in cash, credit and debit cards. You can also use the advance payment option via our website.

3. Do you offer transfers to airports in other cities?  

Our main service includes transfers from and to the airports in Gdańsk, Warsaw, Kraków, Poznań, Wrocław, Bydgoszcz, Goleniów, Modlin. If you need a transfer to another city, please contact us for more information and to check availability.

4. What should I do if my flight is delayed?  

Please inform us of the delay as soon as possible. We monitor flights and adjust pickup times to ensure your transfer goes smoothly, but in the event of longer delays, we may not always be able to obtain information.

5. Can I change or cancel my reservation?  

Yes, you can change or cancel your reservation by contacting us directly via email, text message or whatsapp no ​​later than 3 hours before your scheduled pickup. Please inform us as soon as possible to avoid additional charges.

6. Do you offer transfer services for groups?  

Yes, we offer transfers for groups. We have various vehicles that can accommodate a larger number of passengers. Contact us for an offer tailored to the needs of your group.

7. What is the baggage policy?  

Our vehicles are designed to transport standard luggage. If you have special luggage requirements, such as large bags or sports equipment, please notify us in advance.

8. What should I do if I can’t find my driver upon arrival?  

If you cannot find our driver, please contact us immediately on +48734134059. Our team will help you find your driver and ensure that your transfer goes as planned.